ALL SALES ARE FINAL and NO REFUNDS will be granted. In most cases, a replacement ticket for another ride will be issued dependent on the reason for the request. All "reservation only - limited seating events" are time and date specific. All sales will be final and no refunds will be granted. No refunds are given for group no-shows.
DISCLAIMER: Schedules are adhered to as closely as possible, however the railroad reserves the right to alter schedules and itinerary, cancel trains and substitute equipment as conditions demand.
PASSENGERS PLEASE NOTE: Because of the demand for tickets and limited seating on our trains, tickets are non-refundable. In the unfortunate circumstance that you need to transfer your tickets to another date or time, please call or email the business office 24 hours prior to your scheduled trip. A non-waivable transfer fee of $10.00 per ticket will apply for each transfer. Thank you for your consideration.